Vetra
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  • Introduction
  • Platform overview
  • Quick start

Portals

  • HMO portal
  • Provider portal
  • Corporate portal
  • Enrollee portal

Workflows

  • Claims lifecycle
  • Authorizations (PA)
  • Settlements & finance

Trust & extensibility

  • AI & fraud intelligence
  • Security & compliance
  • API reference

Role guides

Printable PDFs and Markdown guides for HMOs, providers, corporates and enrollees.

Browse guides
Documentation

Operate Vetra with confidence.

Vetra is the operating system for healthcare insurance infrastructure. This documentation covers the platform end-to-end - every module, every portal, every workflow - and ships with role-specific guides you can download for HMOs, providers, corporates and enrollees.

Start with the platform tour Download role guides

Get started

Introduction

What Vetra is and how the pieces fit together.

Platform overview

A tour of the modules every portal shares.

Quick start

Activate a tenant and get to a live claim in under an hour.

Portals

HMO portal

Adjudication, settlement, capitation, reports.

Provider portal

Multi-HMO claims, PAs, payments, disputes.

Corporate portal

Enrollee management and plan utilisation.

Enrollee portal

Card, coverage, claims and ghost-patient alerts.

Workflows

Claims lifecycle

Submitted → received → review → approved → settled.

Authorizations (PA)

Urgency, SLAs, auto-approval rules, appeals.

Settlements & finance

Settlement runs, remittances, capitation, disputes.

Trust & extensibility

AI & fraud intelligence

Risk scoring, audit events, Ask Vetra copilot.

Security & compliance

Tenant isolation, RBAC, audit log, encryption.

API reference

REST endpoints, webhooks and SDK access.

Role guides

Printable, shareable guides for every role on Vetra.

Hand-curated quickstarts for HMOs, hospitals & pharmacies, corporates and enrollees - available as printable web pages and downloadable Markdown.

Browse role guides
Vetra

The operating system for healthcare insurance infrastructure.

Product

  • Platform
  • Pricing
  • Security
  • Documentation
  • Developers

Solutions

  • For HMOs & insurers
  • For providers
  • For corporates

Company

  • About
  • Contact
  • Book a demo

Get started

  • Log in
  • Create workspace
  • Role guides

Compliance

INFORMATION SECURITYMANAGEMENT SYSTEMISO27001ALIGNEDHEALTH INFORMATIONPRIVACY · SECURITYHIPAAREADYSERVICE ORGANIZATIONCONTROLS · TYPE IITRUSTSOC 2IN PROGRESSPAYMENT CARD INDUSTRYDATA SECURITY STANDARDSECUREPCI-DSSROADMAP

Building toward formal certification. Audit reports under NDA.

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